Sign Language Interpreter
As all/majority of GPs are requiring patients to contact the via telephone instead of in person, online or via text we are concerned about the additional barrier this creates for Deaf people who cannot use the phone. In response we have made a change to our service offering to enable Nottingham and Nottinghamshire patients to contact us via a Sign Language Interpreter. This involves the deaf person using a video call to communicate with an interpreter who will in turn call the surgery by phone, interpreting the conversation. This is available for Deaf people from 9am-5pm, Monday to Friday.
Please note that the interpreting service is open for face-to-face appointments where necessary. Please use our booking form
• Secure online form: www.nottsdeaf.org.uk/booking-form
This is our preferred method as it gives an opportunity to collect all the information needed for a booking.
• Email: firstname.lastname@example.org
Please give as much information about the booking as possible.
• Call 0115 978 6984 Monday-Friday 8am-6pm.
• For Emergencies which are out of office hours, call 07974 396299
Referral contact details:
Childhood Vaccination Clinics
Childhood vaccinations are booked with the practice nurses. For safety reasons, the practice nurses are unable to vaccinate your child unless you bring your child's Health Record Book with you. Clinics Tuesdays 2.00 - 3.30pm and Wednesdays 2.00 -3.30pm.
The doctors strongly advise parents to have their children immunised.
All women where appropriate, are advised to attend regular smear testing. This will be every 3 years from age 25 to 49 years then 5 yearly till 65 years. A reminder will be sent to all women eligible for smear testing. This is a painless procedure and hardly takes few minutes. An appointment should be made with a practice nurse.
Current regulations require that we may only dispense to rural patients. This is defined as patients who live more than one mile from a chemist.
Family Planning And Pre-Conception Advice
Family Planning advice and prescription is available from the GP during normal consultation times. The practice nurse can also help. We do require patients taking the oral contraceptive pill to attend for an annual check-up.
Emergency Contraception (Morning after pill or IUD) You may either see the doctor or the practice nurse. Alternatively the local chemists are able to provide a limited service.
IUCD (The Coil/Implant for family planning)
The practice provides the service of IUS/IUCD fitting/implant. Patients should see Dr. Bajracharya or Dr Sheril for counselling pre-coil fit. After discussion and counselling a joint appointment with a doctor or nurse can be made. A 6 week post coil fit is recommended.
We also offer implant insertion and removal services at the surgery.
Because of the distance from Southwell to local minor injuries services (Newark, Mansfield or Notingham), the practice offers a minor inujuries service. This service can deal with minor cuts, bumps, burns etc. You will be seen by a trained member of staff who will advise you if they think you need to attend hospital.
The doctors provide minor surgery for the removal of minor lumps and bumps, injection of joints etc. These are carried out at a special appointment and only after consultation with your doctor.
A Newark based NHS physiotherapist attends the practice each Wednesday. Appointments must be arranged via your GP.
Podiatry Services (Feet)
This service offers assessment, diagnosis and treatment of foot conditions, with advice as required. Clinics are held on Tuesdays and the service is by appointment only.i Patients can access Podiatry services by the completion of an application form, which is completed by a health care professional, either from the Surgery or Podiatry Clinic. All Patients are given a standard assessment to determine the level of Podiatric need and the medical risk status. Most foot problems are treated, although some conditions may require an onward referral to a specialist clinic. All patients can also expect to be reassessed annually to ensure any medical history is kept up to date. Social nail cutting is not undertaken by this service. If there are basic nail requirements and no medical risk factors, relatives and carers are expected to help with basic nail care.
We would like to know as soon as you think that you are pregnant, although a reliable pregnancy test cannot be carried out until at least six weeks after the last period.
The Midwife will see you at regular intervals throughout your pregnancy. The Ante-natal Clinics run every Monday and Thursday morning and can be booked through the Medical Centre's reception. Post-natal appointments are arranged with the patient, by the Midwife.
We recommend that all women should have their immunity to rubella checked and this is something that the Midwife will discuss with you at your First Booking.
Safeguarding is similar to the process that used to be known as Child Protection, but it also includes vulnerable adults. In order that we provide a safe environment, Southwell Medical Centre:
- Ensures that staff have had safeguarding training, if appropriate to their role, so that they can recognise the signs of possible abuse
- Takes appropriate action to protect patients in the event that any member of staff exploits a vulnerable adult or child in any way.
- Ensures that patients can raise concerns and make complaints related to abuse. The doctor responsible for Children’s safeguarding issues is Dr David. The person responsible for safeguarding vulnerable adults is Dr Bajracharya. Any doctor can be contacted if you have concerns.
- Shares relevant information with other providers, in accordance with local safeguarding procedures, when there are safeguarding concerns about a patient.
- Complies with the Vetting and Barring Scheme
- Has the following:
A safeguarding children (child protection) policy.
A safeguarding adults policy.
A patient information leaflet about abuse, containing information on what patients should do if they
have suspicions that another person has been abused and what they might expect to happen
under safeguarding procedures.
Children's speech therapy classes are are available locally but patients must be referred via their GP.
Stress And Anxiety Problems
These problems can be discussed with the doctors, practice nurses, Health Visitor or if appropriate the School nurse. They can often help you without the use of drugs. The practice also has access to the services of a Clinical Psychologist, an e-learning resource and a Counsellor.
A travel health risk assessment is required as soon as your travel is booked, as some vaccines take at least 1 month to administer. Please fill in our travel form kept at reception. Last minute travellers will be referred to a private travel clinic in Nottingham if no appointments are available.