Practice Survey Reporting

We have been running the NHS Friends and Family Test (FFT) for 2.5 years.

The practice submits Friends and Family Test (FFT) results on a monthly basis to NHS England. Results from the last 30 months have come from handwritten responses (76%), online via Systm online (23%) and by telephone (1%).

The results indicate the likelihood of the respondent recommending this practice to their friends and family:

Extremely Likely 75.3%

Likely 15.2%

Neither Likely nor Unlikely 4.4%

Unlikely 2.5%

Extremely Unlikely 2.5%

Don’t Know 0.1%

We have previously carried out extensive surveys in the practice in collaboration with Southwell Patient Participation Group. The 2013 / 14 results can be found below:

2013/14 Patient Survey Results

SMC_SMUG_Survey_Meeting_(6).docx

This is a copy of the previous survey from 2012:

pdf Download our Patient Survey Report